This policy explains what Tiden collects and why. We collect as little as the app needs.
The short version
- Your camera and your Screen Time data never leave your iPhone.
- You don't need an email or phone number. We keep an email address only if you give it to us.
- No ads, no tracking, no selling your data.
- You can delete your account in the app at any time.
Who we are
Eriquity Oy (business ID 3388806-9), Speranskintie 3 B 8, 00150 Helsinki, Finland, is the controller of your personal data. Contact: support@hellotiden.com.
What stays on your iPhone
- The camera. Your reps are counted on your iPhone. No image or video is sent to us. The short finish clip is deleted when you leave that screen, unless you save or share it.
- Screen Time. Apple gives Tiden coded tokens for the apps you choose, not their names. Which apps you use, for how long and how often you pick up your phone stay with Apple on your iPhone. We can't see them.
What we keep, and why
- Account and profile: an account id; with Sign in with Apple, Apple's id for you and the name it shares once; your username, a photo if you add one, your friend code, and the answers you give at the start (daily screen time and, if you answer, age group and what you do). To run the app for you (our contract with you).
- Progress and backup: streaks, focus hours, unblocks, reps, milestones, and your rules and settings, with apps stored as Apple's coded tokens. To run the app and restore it on a new phone (contract).
- Friends: your friends, friend requests, blocks and reports. To run the social features (contract) and keep them safe (our legitimate interest in safety).
- Subscription: your plan, trial, status and renewal date, from Apple. Apple handles payment; we never see your card. To give you what you paid for (contract).
- Abuse prevention: a one-way coded form of your IP address for a few minutes before you sign in, and of your Apple id so each Apple ID gets a friend-code reward once (our legitimate interest in preventing abuse).
- Problem reports and email to us: what you write, your email address if you give it and, for a problem report, the app version, iOS version and iPhone model. To answer you and fix problems (our legitimate interest).
- Usage statistics: our server counts things that happen in requests the app already makes, such as new accounts, subscriptions and friend codes used. The app sends no tracking events. The counts are stored without an account id or IP address, so they can't be linked to you. We use them to improve the app.
We don't judge your health from your numbers, and we make no automated decisions about you.
Who sees it
- Friends you accept see your username, photo, streak, focus hours, reps and the daily screen time you entered. Before you accept, people see only your username.
- The global board is off until you turn it on.
- Our service providers host our servers and data and deliver our email. Our database and stored files stay in the EU. Where data passes outside the EU, as on Cloudflare's network or in email, the EU–US Data Privacy Framework or the EU's standard contractual clauses apply.
- Email to us passes through Cloudflare to our mail host Domainhotelli in Finland, which forwards it to our founder's Gmail account (Google), where we read and answer it.
- Apple handles Sign in with Apple and payments under its own privacy policy.
How long we keep it
- Until you delete your account. We delete accounts that aren't opened for 13 months, or 24 months with Sign in with Apple.
- After you delete your account: the coded Apple id for 12 months, a subscription record no longer linked to you until 90 days after the subscription ends, and our backups for 30 days.
- Reports of other people 12 months, usage statistics and problem reports 180 days, email 24 months after your last message.
Your rights
You can get a copy of your data (Settings, Download my data), correct it, delete it (Settings, Delete Account), take it with you, object to its use or ask us to limit it. It's free, and we answer within a month. If you no longer have the app, write to us; as your account has no email, we may ask you to confirm from inside the app.
Deleting your account doesn't cancel your subscription: cancel in iPhone Settings, under your name, Subscriptions.
You can complain to the Finnish Data Protection Ombudsman (tietosuoja.fi) or the authority where you live.
Children
Tiden is for people aged 13 and over. We delete accounts we learn belong to someone younger.
This website
No cookies and no analytics. Our host, Cloudflare, processes your IP address to deliver pages.
Changes
If this policy changes in a way that matters, we tell you in the app first.